iq 12 Terms & Conditions

Iq 12 (hereinafter referred to as the "Platform", "we", or "Company") is an internationally licensed online gaming and Sports Betting service provider. These Terms and Conditions ("Terms") apply to the use of the iq 12 website and all related services.

Some key terms used throughout these Terms & Conditions:

• "Member" or "User" – Any individual who has registered an account with iq 12.
• "Services" – All gaming, betting, and financial services provided on the iq 12 platform.
• "Bonus" – Additional credits or rewards granted as a promotional offer.
• "Wagering Requirement" – The requirement to place a specified amount in bets before a bonus can be withdrawn.

To open an account at iq 12, the following conditions must be met:

• You must be at least 18 Years or Older required. Minors are strictly prohibited from registering an account.
• Each individual may only have One Account Only one account per person is allowed. If multiple accounts are found under the same individual, all accounts will be closed and any funds held may be forfeited.
• All information provided at registration — full name, date of birth, and mobile number — must be True & Accurate required.
• A national ID or passport may be required for account verification. Withdrawals may be held until verification is complete.
• Keeping your account password secure is solely your responsibility. You must not allow anyone else to access or use your account.

After registering, account verification must be completed via email or SMS. iq 12 reserves the right to request additional documents for identity verification at any time.

The following rules apply at all times when betting on iq 12. These Terms & Conditions cover Sports Betting, Live Casino, slots, and all other game types on the platform.

• Bet Confirmation: Once a bet is placed and confirmed by the system, it cannot be changed or cancelled.
• Odds Changes: Odds in live betting can change at any moment. The odds displayed at the time you place your bet are final.
• Match Cancellation: If an event or match is cancelled, the full stake for that bet will be refunded to the member's account.
• Technical Error: iq 12 reserves the right to void any bet that was accepted in error due to a technical issue.
• Maximum Bet Limit: The maximum bet amount per event may vary and will be displayed on the bet slip.
• Suspicious Activity: Any attempt to gain an unfair advantage through match fixing, the use of bots, or any other dishonest means will result in permanent account closure.

In the event of a disconnection during a Live Casino game, the data recorded on iq 12's servers will be considered final. For any dispute regarding game outcomes, iq 12's decision is final.

Iq 12 supports popular mobile banking channels including bKash, Nagad, and Rocket to make payments convenient for members in Bangladesh. The following rules apply to deposits and withdrawals:

• Minimum Deposit: The minimum amount per deposit is ৳500 (five hundred BDT).
• Minimum Withdrawal: The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawal Processing Time: Withdrawals are typically processed within 5 to 30 minutes. Processing times may be longer during verification.
• Withdraw using the same method: Withdrawals must be made to the same method and account used for the deposit. Withdrawals to a different mobile number are generally not accepted.
• Anti-Money Laundering: If suspicious financial activity is detected, iq 12 will suspend the account and conduct an investigation.

Iq 12 does not charge any fees on deposits. However, your mobile banking provider may apply their own transfer charges, which are solely the member's responsibility.

Iq 12's bonuses and promotional offers are designed to give members added value. However, each bonus comes with specific terms that must be followed.

• Welcome Bonus: New members can receive up to a 100% bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Wagering Requirement: Wagering requirements for bonuses are typically between 15x and 30x. This information is clearly stated on each offer's page.
• Bonus Validity: Each bonus must be used within a specified period from the date it is issued. Once expired, the bonus will be automatically forfeited.
• Multiple Bonuses: Multiple bonuses cannot be claimed simultaneously unless explicitly stated in a specific offer.
• Bonus Abuse: If bonus abuse is detected — such as claiming the same offer through multiple accounts — all bonuses will be voided.

Separate terms apply to cashback, free bets, and reload bonuses. Please read the details on the relevant page before accepting any offer.

Iq 12 believes that gaming is a form of entertainment, not a source of income. We care deeply about the wellbeing and peace of mind of our members. Under our responsible gaming policy, we offer the following:

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits.
• Session Time Limit: After an extended period of play, your account will be automatically logged out.
• Self-Exclusion: Any member may temporarily suspend their account for a set period of time if they choose.
• Reality Check: After a continuous session of play, the platform will remind you how long you have been playing.

For more details, visit our Responsible Gaming Visit the page.

Iq 12 may temporarily or permanently suspend a member's account for any of the following reasons:

• Registering with false or misleading information.
• Operating multiple accounts under the same person's name.
• Using bots, scripts, or any automated software.
• Engaging in bonus abuse or any fraudulent activity.
• Attempting to harass or cause harm to other members.
• Operating an account while under eighteen years of age.

Members may close their account at any time. Before doing so, any remaining balance should be withdrawn first. iq 12 will settle all pending bets before the account closure is processed.

Iq 12 takes the privacy of members' personal information very seriously. How we use the data we collect is described in our Privacy Policy– is detailed further in our

• Members' personal information is never sold to third parties.
• Your information may be used for service improvement and to meet legal requirements.
• All data is protected with SSL encryption.
• Reporting suspicious transactions to regulatory authorities may be a legal requirement.

Iq 12 strives to maintain the highest standards of service. However, our liability is limited in the following areas:

• Internet Disconnection: iq 12 is not responsible for any missed bets or games resulting from a member's internet connection issues.
• Unexpected Technical Error: iq 12 is not liable to provide compensation for temporary disruptions caused by server downtime or scheduled maintenance.
• Third-Party Services: iq 12 is not directly liable for issues caused by payment gateways or game providers.

Iq 12 reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or concerns regarding the terms and conditions, please contact our support team:

• Email: support@iq12.net
• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.